Terms of Service
Effective September 4, 2026
These Terms of Service (the “Terms”) are an agreement between you and VenusX (“VenusX,” “we,” “us,” or “our”). They govern your use of venusx.ai and the related chat, character, media-generation, and creator features (collectively, the “Service”). By accessing or using the Service, you agree to these Terms and our Community Guidelines. If you do not agree, do not use the Service.
1. Adult-only service
You must be at least 18 years old and legally able to enter a contract to use VenusX. You may not use the Service where doing so is prohibited by law. We may ask you to confirm or verify your age and may suspend access if we cannot do so.
2. Accounts
You must provide accurate account information, protect your login credentials, and promptly tell us about unauthorized access. You are responsible for activity through your account. You may not sell, transfer, or share an account in a way that compromises its security. We may limit, suspend, or close accounts that violate these Terms, the Community Guidelines, or applicable law.
3. AI-generated experiences
Characters, messages, images, audio, and video may be generated by artificial intelligence. Outputs can be fictional, inaccurate, unexpected, or offensive and are not professional, medical, legal, financial, or mental-health advice. Do not rely on the Service for emergencies or important real-world decisions. You are responsible for reviewing and lawfully using any output you choose to save, publish, or share.
4. Your content
“Your Content” means prompts, messages, character designs, scenarios, uploads, feedback, and other material you submit. You retain any rights you have in Your Content. You represent that you have the rights needed to submit it and that it does not violate law or another person’s rights.
You grant us a non-exclusive, worldwide, royalty-free license to host, copy, process, modify, and create technical derivatives of Your Content only as needed to operate, secure, support, and improve the Service. For content you choose to publish to the community, this license also allows us to display, distribute, and promote that public content in connection with VenusX and to make it available for others to discover and interact with. You can end that public use by unpublishing or deleting the content, subject to reasonable backups, legal duties, and copies already shared by others.
5. Acceptable use
Follow our Community Guidelines. You may not use VenusX to break the law; exploit or depict minors; impersonate or sexually depict real people; infringe intellectual-property, privacy, or publicity rights; harass, defraud, spam, or harm others; distribute malware; probe or bypass security or safety controls; scrape the Service; or interfere with its operation. We may review, restrict, remove, or report content and conduct where reasonably necessary for safety, legal compliance, or enforcement. To report content that infringes your intellectual-property rights, email [email protected] with your contact information, identification of the protected work and disputed content, and the basis for your claim.
6. VenusX property
The Service, including its software, interface, branding, and content we provide, is owned by us or our licensors and protected by law. We grant you a limited, personal, revocable, non-exclusive, non-transferable right to use the Service under these Terms. No other rights are granted.
7. Third-party services
VenusX uses third-party providers to support hosting, authentication, analytics, and AI-powered features. Your use of certain third-party features may also be governed by those providers’ terms and privacy policies. We are not responsible for third-party websites or services that we do not own or control.
8. Changes and availability
We may add, change, suspend, or discontinue features and may set usage or storage limits. We do not promise that the Service or any content will always be available, error-free, or preserved. Where practical, we will give reasonable notice of material changes that materially affect your use of the Service.
9. Disclaimers and liability
To the maximum extent permitted by law, the Service is provided “as is” and “as available.” VenusX disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. To the maximum extent permitted by law, VenusX and its operators and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, goodwill, or opportunity. Our total liability arising out of or relating to the Service will not exceed the greater of US$100 or the amount you paid to VenusX during the 12 months preceding the event giving rise to the claim. These exclusions and limitations apply only to the extent permitted by applicable law.
10. Ending use
You may stop using VenusX at any time. Stopping use does not automatically delete your account. To request account deletion, email us from the address associated with your account. We may suspend or terminate access for violations of these Terms, legal or safety risks, or discontinuation of the Service. Provisions that by their nature should survive termination—including ownership, disclaimers, and liability limitations—will remain effective.
11. General terms
These Terms, the Community Guidelines, and any purchase terms shown to you form the entire agreement about the Service. If part of them is unenforceable, the rest remains effective. Our failure to enforce a term is not a waiver. You may not assign these Terms without our consent; we may assign them as part of a reorganization, financing, merger, sale, or transfer of the Service. Applicable mandatory consumer protections remain unaffected.
Contact
Questions, billing issues, and legal notices may be sent to [email protected].